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Personalizing your guest experience is a sure way to delight guests, encourage positive reviews, and bring them back again and again. ‍Personalization doesn’t have to be difficult. It just needs to be done right.

Sustainability is becoming more important for the hospitality industry by the day. With the frightening results of climate change, travelers are looking for ways to reduce their impact on the environment.

Try new amenities regularly to keep your offering fun, exciting and engaging for your guests. That gives you the best chance to stay relevant and continuously draw in the right travelers.

In this update, we delve into the ever-evolving world of hotel management, exploring common challenges faced by hoteliers and presenting cutting-edge solutions that have emerged this year.

Yield management is a vital part of revenue management, helping you increase revenue and profitability. Applying this pricing strategy to your hotel isn’t too difficult. Learn how to get started here.

ADR and RevPAR give you a basic idea of your hotel’s performance. They’re both easy to calculate, understand and measure over time. That makes them a great source of information for your data-powered revenue strategy.

Contactless check-in and electronic door locks are the future of the hotel industry, providing guests with a better experience and hotels with improved operations. Learn how to make it happen for your property.

Hotel operations management is a critical function that drives the overall success and profitability of a hotel. This article looks at both proven and new best practices in hotel ops.

New hospitality software takes work off your plate and frees up your team for what only humans can do - offer guests genuine hospitality and meaningful interactions.

Processing guest payments in the most secure, PCI-compliant way possible is critical for the hospitality industry.

What can hotels do to decrease turnover rates and create a happier workforce? Here are 12 common problems and how to fix them:

Use the following eleven hotel strategies to attract more customers and strengthen your business in the long run.